What is IVR and How Does It Relate to RPM?
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Regardless of age, most people ultimately embrace the technology underlying today’s premier remote patient management (RPM) services—particularly if it’s intuitive, comfortable, and even fun to use. Yet among any population, it’s not unexpected to encounter holdouts — those who refuse to engage any sort of modern technology. IVR technology can still offer a way to bring remote health sessions to those patients, using traditional analog phones. In this video, Himanshu Shah, Chief Information Officer for Care Innovations®, explains how IVR works and why it may be a good option in other instances, such as in locations with weak cellular coverage.
RPM Academy is Taught by
CEO, CARE INNOVATIONS®
A 17-year Intel veteran experienced in corporate business strategy, innovation-centered research & program development, and finance.
COO, CARE INNOVATIONS®
A passionate spokesperson for reforming the healthcare delivery system. Grows exceptional teams focused on bringing healthcare to the home.
CFO, CARE INNOVATIONS®
A well-versed strategist in commercial operations, manufacturing, supply chain, customer support and Information Technology.
Julie Cherry, RN, MSN
CCO, CARE INNOVATIONS®
Julie Cherry, RN, MSN: Helped pioneer the first home telehealth solution for remote patient management. Advanced practice nurse.
CIO, CARE INNOVATIONS®
A fervent technologist in product plans and services that focuses on integration, mobile development, analytics, quality assurance, infrastructure and security management.
Director, Customer Support
and Operations, CARE INNOVATIONS®
A customer advocate who sees the big picture and successfully implements solutions drawing upon experiences in entrepreneurship, education, marketing, sales, and IT.
An experienced product development manager who specializes in foreseeing customer needs and bringing to fruition the programs that meet those needs.
Karissa Price-Rico, PH.D.
FORMER CMO, CARE INNOVATIONS®
Consumer marketing expert, former Chief Marketing Officer of Care Innovations, and Co-Founder of the Trusted Hands Network.