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What is IVR and How Does It Relate to RPM?

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Video Description

Regardless of age, most people ultimately embrace the technology underlying today’s premier remote patient management (RPM) services—particularly if it’s intuitive, comfortable, and even fun to use. Yet among any population, it’s not unexpected to encounter holdouts — those who refuse to engage any sort of modern technology. IVR technology can still offer a way to bring remote health sessions to those patients, using traditional analog phones. In this video, Himanshu Shah, Chief Information Officer for Care Innovations®, explains how IVR works and why it may be a good option in other instances, such as in locations with weak cellular coverage.

RPM Academy is Taught by

Randall Swanson, CEO, CARE INNOVATIONS<sup>®</sup> image

Randall Swanson

CEO, CARE INNOVATIONS®

A 17-year Intel veteran experienced in corporate business strategy, innovation-centered research & program development, and finance.

Marcus Grindstaff, COO, CARE INNOVATIONS<sup>®</sup> image

Marcus Grindstaff

COO, CARE INNOVATIONS®

A passionate spokesperson for reforming the healthcare delivery system. Grows exceptional teams focused on bringing healthcare to the home.

Bryan Pruden, CFO, CARE INNOVATIONS<sup>®</sup> image

Bryan Pruden

CFO, CARE INNOVATIONS®

A well-versed strategist in commercial operations, manufacturing, supply chain, customer support and Information Technology.

Julie Cherry, RN, MSN, CCO, CARE INNOVATIONS<sup>®</sup> image

Julie Cherry, RN, MSN

CCO, CARE INNOVATIONS®

Julie Cherry, RN, MSN: Helped pioneer the first home telehealth solution for remote patient management. Advanced practice nurse.

Himanshu Shah, CIO, CARE INNOVATIONS<sup>®</sup> image

Himanshu Shah

CIO, CARE INNOVATIONS®

A fervent technologist in product plans and services that focuses on integration, mobile development, analytics, quality assurance, infrastructure and security management.

Cleon Wellington, Director, Customer Support<br/>and Operations, CARE INNOVATIONS<sup>®</sup> image

Cleon Wellington

Director, Customer Support
and Operations, CARE INNOVATIONS®

A customer advocate who sees the big picture and successfully implements solutions drawing upon experiences in entrepreneurship, education, marketing, sales, and IT.

Barbara Fullmer, Program Executive,<br/>CARE INNOVATIONS<sup>®</sup> image

Barbara Fullmer

Program Executive,
CARE INNOVATIONS®

An experienced product development manager who specializes in foreseeing customer needs and bringing to fruition the programs that meet those needs.

Karissa Price-Rico, PH.D., FORMER CMO, CARE INNOVATIONS<sup>®</sup> image

Karissa Price-Rico, PH.D.

FORMER CMO, CARE INNOVATIONS®

Consumer marketing expert, former Chief Marketing Officer of Care Innovations, and Co-Founder of the Trusted Hands Network.